---
title: Managing Risk on the Business Side of Medicine
description: The aim of this article is to highlight the more common business decisions that have contributed to patient injuries or complicated the defense in NORCAL claims.
image: https://files.norcal-group.com/hubfs/Screen%20Shot%202020-04-03%20at%209.14.09%20AM.png
---

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# [***CLAIMS Rx*** DIRECTORY](https://www.norcal-group.com/claimsrx)

## RISK MANAGEMENT PUBLICATION

# Managing Risk on the Business Side of Medicine

June 2017

Running a medical practice involves making business decisions that can increase the risk of adverse patient outcomes, professional liability and regulatory violations.

| **CASE ONE** Over-Utilized Externs **CASE TWO & THREE** Medical Directorships **CASE FOUR, FIVE & SIX** Adequately Screening Clinicians and Staff | **CASE SEVEN**  Challenging Indemnity Clauses in Contracts **SPECIAL FEATURE** Handling Patient Requests for Refunds and Responding to Negative Online Comments **CASE EIGHT ** Risky Advertising |
| --- | --- |

**Related Topics:** [Negligent Supervision](https://www.norcal-group.com/claimsrx/tag/negligent-supervision), [Employment](https://www.norcal-group.com/claimsrx/tag/employment), [Contracts](https://www.norcal-group.com/claimsrx/tag/contracts), [Billing](https://www.norcal-group.com/claimsrx/tag/billing), [Fraud](https://www.norcal-group.com/claimsrx/tag/fraud), [Medical Directorship](https://www.norcal-group.com/claimsrx/tag/medical-directorship)

contracts, marketing, online comments, internship, externship, training, trainee, trainee contracts, training program, supervision, conflict resolution, medical director, medical directorship, professional liability insurance exclusion, skilled nursing facility, elder abuse, medical director contract, medical spa, off-site supervision, supervising physician,aesthetician, due diligence, negligent hiring, negligent supervision, negligent retention, sexual misconduct, employment law, fraudulent billing, medicare billing, billing fraud, hiring policies,medicare fraud, aiding and abetting, reference check, service recovery, indemnity clause, hold harmless clause, indemnify, indemnity agreement, indemnification,refunds,reimbursement, patient satisfaction, fee waiver,negative online comments, defamation, advertising, false advertising, physician advertising laws,

![June/July 2017](https://files.norcal-group.com/hubfs/Screen%20Shot%202020-04-03%20at%209.14.09%20AM.png "June/July 2017")

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---

All *Claims Rx* Directory articles with expired CME Credit are available for download.

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