Policyholder Frequently Asked Questions about COVID-19-Related Risk Management and Patient Safety

NORCAL Group Risk Management Specialists are always available to answer policyholder questions about patient safety and medical liability issues. Since the COVID-19 pandemic started, policyholders have called with questions ranging from how to appropriately prescribe pain medication through telemedicine to how to temporarily close the office until the pandemic is over. This publication includes 20 COVID-19 questions representing common themes among callers and the corresponding answers provided by NORCAL Group Risk Management Specialists.

• Standard of Care
• Infection Control
• Telehealth
• Temporary Office Closure and Practice Modification