--- title: Claims Rx Directory | NORCAL Group | Documentation description: Documentation | --- - MyACCOUNT - MyBOOK - g Policyholder Portal Forgot your [User ID](https://phs2.norcalmutual.com/OasisWebGateway/ForgotUserId.aspx) or [Password](https://phs2.norcalmutual.com/OasisWebGateway/ForgotPassword.aspx)? Login [Sign Up Now](https://phs2.norcalmutual.com/OasisWebGateway/generalTOU.aspx) Agent/Broker Portal Forgot your [User ID](https://mybook.norcal-group.com/OasisWebGateway/ForgotUserId.aspx) or [Password](https://mybook.norcal-group.com/OasisWebGateway/ForgotPassword.aspx)? Login [Sign Up Now](https://mybook.norcal-group.com/OasisWebGateway/generalTOU.aspx) [Search Site](https://www.norcal-group.com/search) [Contact Us](https://www.norcal-group.com/contact): **844.466.7225** [![PRA + HCPLI & RMS Identifier RGB Logo](https://files.norcal-group.com/hubfs/PRA%20+%20HCPLI%20%26%20RMS%20Identifier%20RGB%20Logo.png)](https://www.norcal-group.com) - [About](https://norcal-group.com/about) - [About Us](https://norcal-group.com/about) - [Coverages](https://norcal-group.com/state) - [Claims](https://www.proassurance.com/report-a-claim/) - [Resources](https://www.norcal-group.com/resources) - [HIPAA Resources](https://proassurance.com/hipaa) - [Website Accessibility](https://proassurance.com/accessibility) - [Pay](https://www.norcal-group.com/pay) [![Claims Rx](https://files.norcal-group.com/hubfs/NORCAL_ClaimsRx_Masthead.png "Claims Rx")](https://www.norcal-group.com/claimsrx) ## RISK MANAGEMENT PUBLICATION # **DIRECTORY** Each month, ProAssurance publishes *Claims Rx*, featuring claims-based learning and risk management advice to improve patient safety and decrease your risk of a claim. **Typically each *****Claims Rx* provides an opportunity for ProAssurance insureds to earn *AMA PRA Category 1 Credit™ *at no additional cost****.** After reading an article, insureds can complete a post-activity quiz and evaluation through the [ProAssurance SSP](https://www.norcal-group.com/claimsrx/tag/secure.proassurance.com) to receive their CME certificate. **FEATURED** ARTICLE **Implicit Biases: Patient Safety, Risk Management, and Ethical Considerations** [![COMPLIMENTARY SAMPLE](https://no-cache.hubspot.com/cta/default/508142/a82474b4-552c-4a3d-9572-6551fc455a97.png)](https://cta-redirect.hubspot.com/cta/redirect/508142/a82474b4-552c-4a3d-9572-6551fc455a97) *AMA PRA Category 1 Credit™* only available for NORCAL Group insureds. ![Claims Rx January 2021](https://files.norcal-group.com/hubfs/Website/NORCAL_CRX-Directory_Feature_Jan21.png "Claims Rx January 2021") **SEARCH** *CLAIMS Rx* DIRECTORY [![](https://files.norcal-group.com/hubfs/Email/Claims_Rx/2022/April-May/M5555_ClaimsRx_AprMay2022_CoverPage.jpg) ](https://www.norcal-group.com/claimsrx/disruptive-patient-behavior) **April 2022** ## [Disruptive Patient Behavior: Mitigation and Management Strategies](https://www.norcal-group.com/claimsrx/disruptive-patient-behavior) [**More** Details »](https://www.norcal-group.com/claimsrx/disruptive-patient-behavior) [![February 2020 Claims Rx](https://files.norcal-group.com/hubfs/Email/Claims_Rx/2022/February/ClaimsRx_Feb2022_CoverPage.jpg) ](https://www.norcal-group.com/claimsrx/safe-to-send-text) **February 2022** ## [Is it Safe to Send That Text?](https://www.norcal-group.com/claimsrx/safe-to-send-text) [**More** Details »](https://www.norcal-group.com/claimsrx/safe-to-send-text) [![](https://files.norcal-group.com/hubfs/Images/Claims_Rx/ng5256-RM-ClaimsRx-Oct2021-cover.jpg) ](https://www.norcal-group.com/claimsrx/answers-to-frequently-asked-questions-about-medical-record-access-release-and-retention) **October 2021** ## [Answers to Frequently Asked Questions about Medical Record Access, Release, and Retention](https://www.norcal-group.com/claimsrx/answers-to-frequently-asked-questions-about-medical-record-access-release-and-retention) [**More** Details »](https://www.norcal-group.com/claimsrx/answers-to-frequently-asked-questions-about-medical-record-access-release-and-retention) [![Claims Rx May/June 2021](https://files.norcal-group.com/hubfs/Images/Claims_Rx/ng5256-RM-ClaimsRx-MayJune2021-cover.jpg) ](https://www.norcal-group.com/claimsrx/medical-record-documentation) **May 2021** ## [Medical Record Documentation Risks and Strategies](https://www.norcal-group.com/claimsrx/medical-record-documentation) [**More** Details »](https://www.norcal-group.com/claimsrx/medical-record-documentation) [![Claims Rx - April 2021](https://files.norcal-group.com/hubfs/Images/Claims_Rx/ng5256-RM-ClaimsRx-April2021-cover.jpg) ](https://www.norcal-group.com/claimsrx/safety-through-history-exam-workup) **April 2021** ## [Improving Patient Safety and Managing Professional Liability Risk with a Thorough History, Exam, and Workup](https://www.norcal-group.com/claimsrx/safety-through-history-exam-workup) [**More** Details »](https://www.norcal-group.com/claimsrx/safety-through-history-exam-workup) [![](https://files.norcal-group.com/hubfs/Images/Claims_Rx/ng5256-RM-ClaimsRx-Mar2021-cover.jpg) ](https://www.norcal-group.com/claimsrx/virtual-consultations) **March 2021** ## [Virtual Consultations: Risk Management and Patient Safety During the Pandemic and Beyond](https://www.norcal-group.com/claimsrx/virtual-consultations) [**More** Details »](https://www.norcal-group.com/claimsrx/virtual-consultations) [![](https://files.norcal-group.com/hubfs/Images/Claims_Rx/ng5256-RM-ClaimsRx-Feb2021-cover.jpg) ](https://www.norcal-group.com/claimsrx/maternal-obesity) **February 2021** ## [Maternal Obesity and Excessive Gestational Weight Gain: Strategies to Address Patient Safety and Liability Risks](https://www.norcal-group.com/claimsrx/maternal-obesity) [**More** Details »](https://www.norcal-group.com/claimsrx/maternal-obesity) [![](https://files.norcal-group.com/hubfs/Images/Claims_Rx/ng5218-RM-ClaimsRx-Oct2020-cover.jpg) ](https://www.norcal-group.com/claimsrx/anesthesiology-claims) **October 2020** ## [Current Issues in Anesthesiology Claims](https://www.norcal-group.com/claimsrx/anesthesiology-claims) [**More** Details »](https://www.norcal-group.com/claimsrx/anesthesiology-claims) [**Next »**](https://www.norcal-group.com/claimsrx/tag/documentation/page/2) * NORCAL Group, now part of ProAssurance, includes NORCAL Insurance Company and its affiliated companies. [![AM Best](https://www.norcal-group.com/hubfs/Norcal_Mutual_Images/graphic_am-best.png)](https://www.norcal-group.com/ambest) - [About](https://norcal-group.com/about) - [About Us](https://norcal-group.com/about) - [Coverages](https://norcal-group.com/state) - [Claims](https://www.proassurance.com/report-a-claim/) - [Resources](https://www.norcal-group.com/resources) - [HIPAA Resources](https://proassurance.com/hipaa) - [Website Accessibility](https://proassurance.com/accessibility) - [Pay](https://www.norcal-group.com/pay) © 2001 - 2024 ProAssurance All rights reserved - [844-466-7225 ](tel:18444667225) - [Privacy Policy](https://proassurancegroup.com/privacy-policy) - [Terms of Use](https://www.norcal-group.com/terms) - [Website Accessibility](https://www.norcal-group.com/accessibility) ```json { "@context" : "http://schema.org", "@type" : "InsuranceAgency", "contactPoint" : { "@type" : "ContactPoint", "contactType" : "customer service", "telephone" : "1.844.466.7225" }, "description" : "The NORCAL Group of companies provide medical professional liability insurance to physicians, health care extenders, medical groups, hospitals, community clinics and allied health care facilities throughout the country.", "foundingDate" : "1975-01-01", "foundingLocation" : "California", "legalName" : "NORCAL Mutual Insurance Company", "logo" : "https://files.norcal-group.com/hubfs/Website/Logos/NORCAL-Group-Logo-X-18.png", "name" : "NORCAL Group", "potentialAction" : { "@type" : "SearchAction", "query-input" : "required name=search_term_string", "target" : "http://www.norcal-group.com/search?search={search_term_string}" }, "subOrganization" : [ "Medicus", "FD Insurance", "NORCAL Specialty Insurance Company", "PMSLIC" ], "url" : "http://www.norcal-group.com" } ```