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CLAIMS Rx DIRECTORY


RISK MANAGEMENT PUBLICATION

Workplace Bullying: How It Affects Patient Safety & Liability Risk Exposure

January 2022

Studies suggest that individuals who work in healthcare experience one of the highest levels of bullying in the American workforce. This article provides strategies for preventing and responding to bullying using case studies based on closed claims.

CASE ONE
Disruptive Behavior Bullying

CASE TWO
Subtle Bullying

CASE THREE
Bullying (Incivility) from Both Directions

CASE FOUR
Conflicting Coverage Agreement Interpretations

CASE FOUR & FIVE
Refusing to Examine Patients

RISK MANAGEMENT STRATEGIES
Minimizing Workplace Bullying

 

January 2022 Claims Rx
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