CME WEBINAR
Cultural Competency: Guard Against Implicit Bias in Patient Care

Implicit biases contribute to healthcare disparities experienced by various patient populations. Concern about a widening gap of healthcare disparities raises questions about healthcare decisions for certain patients, or patient groups, and how these may contribute to less than optimal outcomes. Since negative patient outcomes have the potential to result in professional negligence allegations and liability, this webinar will discuss implicit biases, or the unconscious attitudes and stereotypes, and the negative impact these can have on healthcare. It will provide strategies to protect against implicit biases that can affect how one patient is treated over another.

9/24/20
4pm Pacific | 5pm Mountain | 6pm Central | 7pm Eastern
(Open to All Audiences)

Duration - 60 minutes
This activity has been approved for 1 AMA PRA Category 1 Credit™

CME WEBINAR
The Patient Experience and Its Impact On Patient Safety

Patient experience contains a wide variety of interactions that patients have when they seek and receive the care they need from doctors and other healthcare providers. It includes aspects of healthcare that patients highly value, such as good communication. Patient experience is an integral part to the overall quality of care; a complement to the scientific and clinical aspects of care. This webinar will review the key elements of the patient experience as evidenced in the latest research, and how those elements can impact patient safety; thus mitigating risks. This presentation will explore various ways to assess patient experience to meet the needs of your practice and your patients. The discussion will leave participants with practical ideas to improve the patient experience.

10/29/20
4pm Pacific | 5pm Mountain | 6pm Central | 7pm Eastern
(Open to All Audiences)

NORCAL CME - 1 Hour
This activity has been approved for 1 AMA PRA Category Credit™

CME LIVE EVENT - Modesto, CA
Boosting Your Immunity To Burnout

Burnout is taking a toll on healthcare professionals. Physician and clinician wellness is of great importance to NORCAL Group. It is widely accepted that the well-being of healthcare professionals is related to the quality of patient care. The prevalence of burnout among healthcare professionals is alarming and raises concerns about patient safety. Burned-out physicians and clinicians are more prone to medical errors which may result in patient harm and increased liability risk. This live educational activity will identify conditions that could lead to burnout and the signs and symptoms to watch for in yourself and your healthcare team. The activity will provide you with resources and strategies to prevent and combat burnout.

3/11/20
5:30pm - 8pm PST 
Location: Del Rio Country Club - Modesto, CA

(Open to All: Please share among peers and partners)

NORCAL CME - 1.5 Hour
This activity has been approved for 1.5 AMA PRA Category 1 Credit™