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Risk Management Resources
for MedResults Network Members

Med Results Network

Spring/Summer 2019
Claims Rx: Delegating Duties to Medical Assistants

NORCAL Group - Claims Rx - MRNCompetent, properly trained and supervised medical assistants (MAs) can help make a medical practice an efficient organization with a high level of patient satisfaction and quality of care. However, failure to consider and define MAs’ appropriate duties can lead to serious patient safety and professional liability problems.

article cases include:

  • “Mission Creep” and Long-term Employees
  • Assessing MA Performance
  • The Problem with Physician Signature Stamps



CME Activity: 7/11/19
Download: NORCAL Group & MRN CME Activity - July 2019
Live Webinar
Caring for the Challenging Patient: Managing Disruptive Behaviors

coming soon

September 2019
ON-DEMAND WEBINAR: HIPAA Data Breach Analysis, Management and Prevention

Past Risk Management Offerings for MRN Members

Winter 2019
On-Demand Webinar: HIPAA Security Rule: An Overview of the HIPAA Risk Analysis

Managing your practice can be complex. This one-hour webinar will cover issues associated with workflows, team communication and patient communication. We will introduce risk management best practices to ensure that your practice processes and communications work for you rather than against you, should you be named in a professional liability lawsuit.

This educational activity will support your ability to:

  • Describe the general requirements of the HIPAA Security Rule
  • Utilize the key elements of administrative, technical, and physical safeguards for protecting e-PHI
  • Implement the Security Rule requirements for Risk Analysis and Risk Management


MRN members are invited to view this webinar at no charge. CME credit is available to NORCAL policyholders only for this presentation via MyACCOUNT and the MyNORCAL mobile CME app, along with dozens of other risk management and patient safety activities. Typically each activity is an hour and provides an opportunity for AMA PRA Category 1 Credit™.

Claims Rx: Managing Risk on the Business Side of Medicine

Running a medical practice involves making business decisions that can increase the risk of adverse patient outcomes, professional liability and regulatory violations.

Read on Mobile (Phone-Friendly Web Version)  Read on Desktop (Print-Friendly PDF Version)

Article Case Studies Include:

  • Over-Utilized Externs
  • Medical Directorships
  • Adequately Screening Clinicians and Staff
  • Challenging Indemnity Clauses in Contracts
  • Handling Patient Requests for Refunds
  • Responding to Negative Online Comments
  • Risky Advertising