NORCAL Group offices and customer service will be closed on Monday, May 25, 2020 in observance of Memorial Day. Normal business hours will resume on Tuesday, May 26, 2020. Online claims reporting and account management via MyACCOUNT remain available 24/7.
NORCAL Group 24/7 automated payments are powered by InvoiceCloud®.
Contact Customer Service at 844-466-7225 from 8 a.m. to 5 p.m. for additional payment options.
Payments can also be made and managed through the ProAssurance portal.
('Payments' menu > 'Billing Account Summary' > Choose the policy for payment > Click 'Pay')
24/7 online payments are powered by InvoiceCloud®.
Contact Billing at 800-282-6242 (Option 1) from 8 a.m. to 5 p.m. CT for payment support.
*Policyholders choosing to pay by credit card or PayPal will pay a 2.95% convenience fee. The convenience fee will be available for review before acceptance when paying online or by phone. To avoid the convenience fee, you need to change your payment method to ACH.
Within the ProAssurance portal, policyholders can securely and easily:
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