Failed hand-offs are a common cause of patient injuries that prompt malpractice claims. Hand-offs occur all along the continuum of patient care, and any member of the healthcare team can make a difference in increasing hand-off safety. Patient safety and medical liability risk management depend on a combination of accurate information transfer and clear establishment of patient responsibility and authority at each hand-off. Utilizing the risk reduction strategies presented in this month’s Claims Rx can improve hand-off communications, which can lead to fewer patient injuries, fewer malpractice lawsuits, and greater patient satisfaction.
CASE ONE Physician Hand-offs of Admitted Patients
CASE TWO Hand-off between Obstetrician and On-Call Obstetrician during Labor
CASE THREE Hand-offs of Patients from the ED to an Inpatient Unit with ED Boarding of Admitted Patients
CASE FOUR Hand-off between Nurses during Temporary Relief of Coverage
CASE FIVE Outpatient Hand-offs
CASE SIX Hand-off from a Skilled Nursing Facility to a Hospital