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CLAIMS Rx DIRECTORY


RISK MANAGEMENT PUBLICATION

Labor & Delivery Team Communication Strategies

May 2019

Whenever childbirth results in maternal or neonatal injury, communication errors have probably played a role in the poor outcome. An analysis of NORCAL labor and delivery claims revealed several common communication breakdown scenarios resulting in maternal and fetal injuries.

CASE ONE 
Avoiding Misunderstandings during Status Updates

CASE TWO 
Resolving Clinical Conflicts during Labor

CASE THREE 
“Thinking out Loud” during Maternal Hemorrhage

CASE FOUR  & FIVE
Improving Hand-off Communications between OBs during Labor

May 2019
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