NORCAL Group is committed to the health and safety of our personnel and minimizing interruptions to our customers as we respond to concerns about the spread of COVID-19 (coronavirus). In line with guidance from the Centers for Disease Control (CDC) and the World Health Organization (WHO), we are currently utilizing remote work for staff in all NORCAL Group office locations.
All services are available to insureds, and we are steadfast in our pledge to meet your needs during these times that are particularly challenging for healthcare providers. You can access service and support in multiple ways:
- Manage your policies and accounts via MyACCOUNT. You can view or pay your bill, access policy documents, or request account information. You can also click here to report a claim.
- Contact us by phone at 844.466.7225. You can make a payment, get connected to our Risk Management team, or ask a question.
- Agents are available to serve you. You can contact your agent by phone or email.
- We have Risk Management resources specific to COVID-19 available to support the protection of both patients and healthcare personnel.
Our priority is the health and safety of our customers, our employees, and the community. We will continue to evaluate additional measures as needed. Please check back for updates to this information.