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CLAIMS Rx DIRECTORY


RISK MANAGEMENT PUBLICATION

Improving Patient Safety and Managing Professional Liability Risk with a Thorough History, Exam, and Workup

April 2021

In many cases, a delayed or failed diagnosis could have been avoided if the physician had pursued a more complete history, physical exam, or other diagnostic workup. Claims data show how critically important this aspect of patient care can be. The case studies presented are based on NORCAL Group closed claims illustrating the value of an appropriate diagnostic workup process, and why meaningful documentation of that process is a key patient safety and risk management strategy.

SPECIAL FEATURE 
NORCAL Group Claims Data: Problems with History, Exam, or Workup

CASE ONE
Family Health History

CASE TWO
History of Present Illness

SPECIAL FEATURE 
Physical Examinations

CASE THREE
Workup Delays

CASE FOUR
Workup Documentation

 

Claims Rx - April 2021
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