---
title: Using Medical Chaperones to Create a Safer Patient Experience
description: Medical chaperones can help provide a safe and comfortable clinical encounter for both patient and physician and may reduce the likelihood of a sexual misconduct allegation based on a misunderstanding.
image: https://files.norcal-group.com/hubfs/Resources/NORCAL_SR_Medical-Chaperones_thumb.png
---

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# Using Medical Chaperones to Create a Safer Patient Experience

 May 15, 2019

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The healthcare setting often involves sensitive and intimate exams that present challenges other businesses don’t face. Medical chaperones can help provide a level of comfort for patients and may help ensure the best possible experience for patients and providers alike. In so doing, the likelihood of a sexual misconduct allegation based on a misunderstanding is greatly reduced.1

## Sexual Harassment a Risk for Both Patient and Physician

[![Thumbnail of the special report on using medical chaperones to create a safer patient experience](https://files.norcal-group.com/hubfs/Resources/NORCAL_SR_Medical-Chaperones_thumb.png)  
**Download the Special Report**](https://files.norcal-group.com/hubfs/Resources/NORCAL_SR_Medical-Chaperones.pdf)

**Concerns**

- Average indemnity payment in claims involving improper sexual conduct by a physician: $131,2953
- Physicians who said they had been sexually harassed by a patient: 27%4

**Challenges**

- Ensuring a safe and comfortable clinical encounter for both patient and physician

**Best Practices**

- Risk management recommendations for incorporating medical chaperones into the clinical encounter

 

## References

1. NORCAL Group Risk Management CME webinar. “Professionalism and Utilization of Medical Chaperones: Avoiding Allegations of Familiarity/Sexual Impropriety.” 10/10/2018.

2. American Medical Association. “[Use of Chaperones: Code of Medical Ethics Opinion 1.2.4.](https://www.ama-assn.org/delivering-care/ethics/use-chaperones)” (accessed 2/19/19)

3. Medical Professional Liability Association (MPL) Data Sharing Project. Sexual misconduct allegations and claims data (2006–2015) as reported by member carriers, including NORCAL Group companies. Used with permission.

4. Leslie Kane. “[Patients Sexually Harassing Physicians: Report 2018](https://www.medscape.com/slideshow/patients-sexually-harassing-physicians-6010036).” Medscape, 7/11/2018. (accessed 1/22/2019)

 Filed under: [Special Report](https://www.norcal-group.com/library/topic/special-report), [Patient Experience](https://www.norcal-group.com/library/topic/patient-experience)

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