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Preventing HIPAA Data Breaches to Safeguard Your Digital Practice

January 23, 2020

The digital practice—the electronic storage, access, sharing, and monitoring of health information—promises increased convenience, improved patient care, and lower costs.1 But this electronic access to medical records also brings with it the risk of cyberattacks and new avenues for employee error and misuse that could put sensitive patient data at risk of exposure and your practice at risk of violating state and federal regulatory and privacy laws.

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Filed under: Digital Practice, Cybersecurity, Special Report, Practice Manager

Strategies for Increasing Patient Safety with Opioids

January 23, 2020

Acting Secretary of HHS in 2017 declared a public health emergency to address what he called a “national opioid crisis.” It’s easy to see why. The number of people dying from opioid overdoses is increasing1 and the economic burden of prescription opioid misuse alone is estimated at $78.5 billion a year in the U.S.2 Furthermore, due to the increased scrutiny by law enforcement and regulatory agencies and the risk of dependency and overdose there are increased liability risks for physicians related to opioid prescribing.

In this special report, the risk management experts at NORCAL offer recommendations supporting sound pain management principles for mitigating these risks and increasing patient safety with opioids.

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Filed under: Pain Management Specialist, Pain Management, Prescribing & Medication, Special Report, Practice Manager, Physician, Opioids

3 Steps to Responding to Negative Online Comments

September 24, 2019

The growth of online physician rating sites is causing a lot of physicians to feel like they’re losing control of their reputations. When seeing negative comments online, it’s natural for professionals to want to respond immediately to defend their reputations. But is that always the best course of action?

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Filed under: Special Report, Practice Manager, Physician, Physician Ratings, Reputation Management, Patient Experience

Recognizing the Signs of Physician Burnout

September 4, 2019

Nearly half of U.S. physicians—44%—report feeling burned out, with 59% citing too many bureaucratic tasks as the chief contributor.¹ This is a serious concern, because physician burnout can lead to patients suffering adverse events² or leave physicians unable to express empathy and compassion with their patients.³

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Filed under: Special Report, Practice Manager, Physician, Physician Burnout, Physician Wellness

Strategies for Addressing Parental Concerns About Vaccination

May 15, 2019

While the number of people getting vaccinations for their children is relatively stable,1 some parents are hesitant about or refuse vaccines, or want to depart from the recommended schedule, yet patient safety and public health goals call for physicians to discuss vaccination with parents in order to facilitate wide vaccine acceptance. In this special report, NORCAL’s risk management experts identify the most helpful strategies for communicating with parents about vaccination.

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Filed under: Patient Communication, Special Report, Physician, Pediatrics, Family Practice
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