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Optimize Your EHR to Manage Risks: Case Studies and Best Practices

November 11, 2020

Although electronic health records (EHRs) have many benefits, studies reveal unexpected patient safety and liability risks associated with their use. The speed at which EHR technology is advancing and the speed with which hospitals and medical practices are implementing these systems can partially explain this increased risk exposure.1 Optimizing an EHR (using it to its full potential) can deflect some of this risk. However, the importance of optimizing an EHR can be overlooked amid the struggle to provide quality patient care while complying with regulations and participating in government incentive programs.2

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Filed under: Digital Health, Electronic Health Records, Medical Records & Documentation, Article, Practice Manager, Physician

Can Curatives Kill? Reducing the Risk of Medication Error

May 11, 2020

An adverse drug event (ADE) is defined as “harm experienced by a patient as a result of exposure to a medication.”1 The Institute of Medicine says an ADE is “an injury resulting from a medical intervention.”2 Like any adverse event, occurrence of an ADE does not necessarily indicate an error or poor quality care. However, adverse drug events account for nearly 700,000 emergency department visits and 100,000 hospitalizations annually.1

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Filed under: Prescribing & Medication, Article, Practice Manager, Physician, Medication Errors, Patient Care

Foster a Safer Clinical Encounter with Medical Chaperones

June 10, 2019

The healthcare setting often involves sensitive and intimate exams that present challenges other businesses don’t face. Medical chaperones can provide a level of comfort for patients and may help ensure the best possible experience for patients and physicians alike. In so doing, the likelihood of a sexual misconduct allegation based on a misunderstanding is greatly reduced.1 And while the case study below involves a physician and this article references physicians throughout, the lessons and recommendations are applicable to any healthcare professional.

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Filed under: Patient Relationship, Medical Ethics, Article, Practice Manager, Physician

Poor Patient Activation Leads to Claim of Negligent Disease Management

November 13, 2018

Patient activation has a significant effect on a patient’s management of chronic disease.1 Various studies indicate that promoting discussion and problem solving to help chronic disease patients make informed self-management choices on an ongoing basis increases activation and improves outcomes.2

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Filed under: Patient Relationship, Patient Communication, Case Study, Physician

Poor Patient Activation Leads to Claim of Inadequate Discharge Instructions

November 13, 2018

The ability of patients to comply with discharge instructions is related to their activation level. Research indicates that identifying and intervening on behalf of patients with low activation levels could reduce their risk of an unplanned rehospitalization.1

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Filed under: Patient Relationship, Patient Communication, Case Study, Physician
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