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Addressing Service and Clinical Failures with Disruptive Patients

June 12, 2023

It is important to determine why a patient is angry, and whether the anger can be traced back to dissatisfaction with their healthcare experience. Terminating treatment of disruptive patients who are legitimately upset or angry because of service failures or unanticipated outcomes of treatment can increase a patient’s propensity to file a lawsuit.

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Filed under: Practice Management, Physician, Patient Care, Advanced Practice Professional, Documentation

Hiring a Locum Tenens for Your Practice: What You Need to Know

September 10, 2018

Balancing personal and family time with your responsibilities as a physician may be one of your biggest challenges, especially if you are a self-employed physician in a solo or small practice since time off can mean no income for you and your staff. If you have wrestled with striking a balance between running your practice and having time for yourself and your family, there’s hope. Hiring a locum tenens during your absence may provide a solution that will allow you to take time off work to re-energize both body and mind and return to work with a renewed focus and sense of purpose without a negative financial impact.

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Filed under: Practice Management, Article, Practice Manager, Business of Medicine

HIPAA Rules for Responding to Requests for PHI (Protected Health Information)

June 22, 2017

Under HIPAA, a subpoena that is not accompanied by an order from a court or administrative agency does not allow the clinic to release medical records unless certain conditions are met.

There are three primary sets of conditions that allow a Clinic to release medical records in response to a subpoena, which we discuss in this article.

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Filed under: Practice Management, Privacy & HIPAA, Best Practices, Practice Manager, Physician

Ensuring Continuity of Care When Retiring or Closing a Practice

June 22, 2017

A carefully planned and executed patient notification process is the key to ensuring continuity of care and minimizing liability risk when retiring or closing a practice. The method by which you inform patients should be based on whether they are active or inactive. Consider the following recommendations:

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Filed under: Patient Relationship, Practice Management, Best Practices, Practice Manager, Physician

Decrease Radiology Liability Risks with a Quality Improvement Program (QIP)

June 22, 2017

Many radiology claims involve fragmented care and lack of reliable information with which to support clinical decisions, which leads to patient injury. Quality improvement programs (QIP) can increase patient safety, decrease liability risk and increase practice revenue.1

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Filed under: Diagnosis & Testing, Practice Management, Radiology, Article, Practice Manager, Practice Communication, Patient Care



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