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Cultural Bias and Inflexibility Impedes Communication and Contributes to Poor Outcomes

July 5, 2017

In this interaction, a patient’s ethnic background and limited English proficiency obstructed her care. Instead of taking steps to facilitate communication, the physician continued only with his established treatment plan and methods, failing to appreciate the value of the patient’s contribution to or understanding of her care. This contributed to the physician failing to treat the patient fairly and a poor outcome.

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Filed under: Patient Relationship, Medical Ethics, Case Study, Physician, Cultural Competency & Cultural Respect
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