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HIPAA Violations You May Not Have Thought of and How to Prevent Them

March 6, 2019

While the news is full of high-profile HIPAA breach cases and assessments of multi-million-dollar fines, smaller practices are not immune. They often succumb to the same types of error and bad judgment that affect larger providers. Fortunately, by following a few sensible guidelines, even smaller practices can safeguard themselves against the improper disclosure of protected health information (PHI) that leads to a HIPAA breach.

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Filed under: Patient Privacy, Confidentiality & HIPAA, Article, Practice Manager, Public Relations & Communication

Proofreading Tips for Business Professionals to Prevent Harmful Typos

February 2, 2018

Typographical errors are not just a concern for fastidious grammar geeks and English teachers. They can have a real impact on your business and your reputation. They can suggest a carelessness that might reduce your credibility, and could result in factual errors that could have practical implications. Understanding a bit about how the brain processes written words—coupled with some simple proofreading tips for business professionals—can help prevent these problems.

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Filed under: Article, Practice Manager, Physician, Practice Communication, Public Relations & Communication

Crisis Communication Strategies to Protect Your Reputation After a Data Breach

November 3, 2017

When a major crisis happens at your practice, how you respond can go a long way toward saving or sinking your reputation among your patients and the public.3 A data breach, in particular, is a difficult crisis to manage since it involves technical (and often legal) aspects that you may have little formal knowledge of. The 2017 Equifax data breach and the company’s widely-criticized response is just one example. The potential for devastating, complex crises like this make knowing how to respond after a data breach even more critical.

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Filed under: Digital Practice, Cybersecurity, Article, Practice Manager, Practice Communication, Public Relations & Communication
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