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Poor Patient Activation Leads to Claim of Negligent Disease Management

November 13, 2018

Patient activation has a significant effect on a patient’s management of chronic disease.1 Various studies indicate that promoting discussion and problem solving to help chronic disease patients make informed self-management choices on an ongoing basis increases activation and improves outcomes.2

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Filed under: Patient Relationship, Patient Communication, Case Study, Physician

Poor Patient Activation Leads to Claim of Inadequate Discharge Instructions

November 13, 2018

The ability of patients to comply with discharge instructions is related to their activation level. Research indicates that identifying and intervening on behalf of patients with low activation levels could reduce their risk of an unplanned rehospitalization.1

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Filed under: Patient Relationship, Patient Communication, Case Study, Physician

Patient Engagement Along the Continuum of Care: Case Studies and Best Practices

November 13, 2018

Patient engagement generally describes patient involvement in their own healthcare. The concept of patient engagement is not new; for example, diabetes educators have been talking about “shared decision making” since the early 1990s.1 It is still a current hot topic among policymakers, though, and is a key component of meaningful use legislation, the Affordable Care Act, and the U.S. Department of Health and Human Services’ National Strategy for Quality Improvement in Health Care. Additionally, increasing patient engagement can benefit you and your patients. Engaged patients are more likely to have better outcomes and greater satisfaction with their healthcare experience and are also less likely to file malpractice lawsuits.2

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Filed under: Patient Relationship, Patient Communication, Physician, Patient Care

Shared Decision Making During the Informed Consent Process

November 13, 2018

The informed consent process is an excellent time to engage patients. Ideally, an informed consent to treatment is the end result of a shared decision making process between a clinician and patient. This process, when executed appropriately, can have many benefits. It can decrease liability exposure, increase patient adherence, protect the patient’s right to self-determination and increase patient satisfaction.1

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Filed under: Patient Relationship, Patient Communication, Case Study, Physician

Social Media Tips for Medical Practices: A How-To Guide

August 13, 2018

The benefits of using social media in a medical practice are becoming increasingly clear, which makes the pressure to get involved even greater. As medical practices become more sophisticated at using social media for knowledge sharing, marketing, and other forms of communication, those who fail to participate will fall behind. These social media tips for medical practices can help you get started.

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Filed under: Patient Communication, Article, Practice Manager, Marketing & Practice Building, Reputation Management, Social Media
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