Due to severe flooding, Cook, Kane, Lake, and McHenry counties in Illinois have been declared as disaster areas by Governor Bruce Rauner. As a courtesy to our policyholders in these affected areas as they work through the aftermath of the storms, NORCAL Mutual will not issue any non-renewals until this measure has lifted on September 30, 2017.
Additionally no Notices of Cancellation will be issued until September 30, 2017. Any Notices of Cancellations that were generated on or after July 12, 2017, prior to NORCAL being notified, have been lifted.
The Illinois Department of Insurance is available for filing a complaint regarding any disaster-related dispute or issue. Consumers may call the Department’s toll-free complaint hotline at 866.445.5364, or file a complaint online at: https://mc.insurance.illinois.gov/messagecenter.nsf
If you have any questions or concerns about your affected policy, please contact NORAL’s Customer Service at 844.4NORCAL.